Campaign Personalisation

How a Fine Dine Restaurant Chain increased Repeat Sales BY 26% using Xeno’s AI-Powered CRM

Learn how India’s one of best Fine-Dine Restaurants leveraged Xeno to create an exceptional customer experience that generated 26% repeat sales.

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August 3, 2023

The Ultimate Guide To Personalizing Retail Shopping Experiences And Building Strong Customer Relationships

Discover the power of personalization in retail. Elevate customer experiences, build strong relationships, and drive growth with our ultimate guide.

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July 24, 2023

The Magic of Data: How Customer Segmentation Drives Business Success

Unlock business success with data-driven customer segmentation. Tailor strategies, enhance customer experiences, and drive growth. Learn the magic of customer segmentation!

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June 29, 2023

The Psychology of Customer Churn: Understanding the Triggers and Counteracting Strategies

Discover the psychology behind customer churn and effective strategies to reduce it. Understand triggers, personalize approaches, and build lasting customer loyalty. Explore now!

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June 26, 2023

Retail Personalisation: What it is and What it isn’t

Lost in the maze of personalization? Discover why retailers still struggle to hit the bullseye with targeted marketing & how you should get it right.

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July 5, 2023

Customer Retention - The Subtle Art of Giving a F*ck (About Your Customers)

Discover the subtle art of giving a fuck about your customers to enhance customer retention. Learn key strategies and insights to build lasting relationships, drive long-term success, and keep your customers coming back for more. Dive into the world of customer retention and unlock the secrets of sustainable growth. Read now!

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June 6, 2023

5 things you are doing wrong with Customer Segmentation

Are you struggling to effectively segment your customers? Discover the 5 common mistakes you might be making with customer segmentation. Learn how to avoid and address these mistakes to optimize your marketing efforts.

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May 30, 2023

Xeno in Action: Xeno and Bestseller India's Success Story

Discover how Xeno's targeted approach helped Bestseller India to build relevance with their customers and increase 40% uplift through social media.

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April 25, 2023

Email Marketing Automations Every E-commerce Business Need - Boost Your Customer Engagement

Discover the essential email marketing automations that every e-commerce business needs on the Xeno blog. Learn how to leverage automation to enhance customer engagement, increase conversions, and drive revenue in the competitive e-commerce landscape. Explore proven strategies, practical tips, and real-world examples to optimize your email marketing campaigns and unlock the full potential of automation.

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December 1, 2022

How to Advertise on the Disney+ Hotstar Platform: A Guide to Hotstar Marketing

Hotstar marketing is emerging as an advertising platform because of its reliability and solid audience base. With its strategic time-outs, innings Breaks, and other areas, Hotstar allows advertisers to reach a large audience.

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November 10, 2022

How Brands at Xeno generated an uplift of upto 21% this Diwali 💥

Who doesn’t love Diwali? With all the lights, brightness, sweets (of course), gifts & a whole different feeling, It is simply the best festival of the entire year. In fact, Diwali now doesn’t confine to being just a religious festival, but it dominates the shopping behavior of consumers.

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November 21, 2022

How Beauty Brands at Xeno are growing their Repeat Sales by 12%

100s of retailers like Kaya Clinics, Colorbar, Iba Halal, BBlunt, & Kama Ayurveda, etc use Xeno to increase their eCommerce & store sales month-on-month.

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February 1, 2023

🚀What’s new at Xeno | October 2022

The much-awaited ‘Festive Season’ is finally over. But the spirit to do something big before the year ends, well ... it is still alive inside all of us. This has been a phenomenal month for Xeno. And we can't wait to share our October's Round Up to tell you all about what we have been up to.

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November 1, 2022

What is a Customer Data Platform? And Why do you need one?

Unlock the power of a Customer Data Platform (CDP) and understand why it is crucial for your business on the Xeno blog. Learn what a CDP is, how it consolidates customer data, and why it is essential for driving personalized marketing campaigns, improving customer experiences, and gaining a competitive edge.

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December 14, 2022

Customer Segmentation for Retailers: Examples, Types, Benefits

Discover the power of customer segmentation for retailers on the Xeno blog. Explore real-world examples, different types of segmentation strategies, and the numerous benefits it brings to retail businesses. Learn how customer segmentation enhances marketing effectiveness, improves customer targeting, and drives higher engagement and conversions.

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November 2, 2022

7 Ways To Reduce Your Customer Churn Rate

Discover expert tips and strategies to effectively reduce your customer churn rate. Learn seven proven methods to retain more customers, from improving customer service and personalizing experiences to implementing loyalty programs and proactive communication. Minimize customer churn, increase customer loyalty, and drive long-term business growth.

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November 30, 2022

6 Strategies for Collecting Customer Data for Early Personalization

Unlock the power of early personalization with our comprehensive guide on collecting customer data. Discover six effective strategies to gather valuable customer insights, from leveraging website analytics and surveys to utilizing social media listening and CRM integration. Learn how to lay the foundation for personalized experiences, improve customer satisfaction, and drive business growth.

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March 8, 2023

How CRM can change your D2C Business forever | A guide by Xeno

Unleash the transformative power of CRM for your D2C (Direct-to-Consumer) business. Explore how CRM can revolutionize your business operations, streamline customer interactions, and drive growth. From personalized marketing campaigns to enhanced customer insights and seamless customer support, discover how CRM can shape the future of your D2C business.

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January 11, 2023

Customer Journeys to improve Customer Retention & Loyalty

Discover the power of customer journeys in improving customer retention and loyalty. Explore effective strategies and best practices to create seamless and personalized customer journeys that drive engagement, satisfaction, and long-term loyalty. Learn how to map customer touchpoints, deliver targeted experiences, and optimize your marketing efforts to build strong customer relationships.

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January 9, 2023

The Complete Guide to LinkedIn Ads

Discover the comprehensive guide to LinkedIn Ads. Explore the untapped potential of advertising on the world's largest professional networking platform. Learn how to leverage LinkedIn Ads to reach a highly targeted audience, maximize brand exposure, drive quality leads, and achieve your marketing goals. From ad formats and targeting strategies to optimization tips, this guide has everything you need to succeed with LinkedIn Ads.

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July 8, 2022

A Short Guide on The Importance of Customer Retention for Retailers & D2C Brands

Discover the significance of customer retention for retailers and D2C (Direct-to-Consumer) brands. Explore the key reasons why focusing on customer retention is essential for long-term business success. Learn effective strategies and best practices to nurture customer loyalty, increase customer lifetime value, and create a sustainable competitive advantage. Read now and gain insights on how to prioritize customer retention to drive growth and profitability in the retail industry.

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July 8, 2022

Key Principles of Successful Retail Marketing

Unlock the secrets to successful retail marketing with the key principles outlined. Explore proven strategies and industry insights that can drive growth, engage customers, and increase sales in the competitive retail landscape. Discover how to leverage effective targeting, compelling messaging, customer-centric approaches, and innovative marketing techniques to stand out from the competition.

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June 2, 2022

5 Key Features of the Top Loyalty Management Software

Explore the Xeno blog to learn about the 5 key features that make up the top loyalty management software. Discover how leading loyalty management solutions can help retailers drive customer engagement, increase retention, and boost sales. Dive into the features that enable seamless program management, personalized rewards, data-driven insights, omnichannel capabilities, and robust reporting.

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November 8, 2022

How to Optimize Customer Lifecycle Platform

Discover the comprehensive guide on optimizing your customer lifecycle platform. Explore proven strategies, best practices, and expert insights to enhance customer engagement, drive conversions, and maximize customer lifetime value. Learn how to leverage automation, personalization, data analytics, and segmentation techniques to create effective customer journeys and deliver seamless experiences at every stage of the customer lifecycle.

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May 11, 2022

The Ultimate Guide for Omnichannel Marketing for Retailers

Unlock the power of omnichannel marketing for retailers with the ultimate guide. Discover proven strategies, best practices, and expert insights to seamlessly integrate multiple channels and deliver cohesive customer experiences. Learn how to leverage the synergy between online and offline touchpoints, optimize customer journeys, and drive business growth.

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April 6, 2022

A Complete Guide to Retail Analytics

Navigate the ever-evolving landscape of retail analytics with the comprehensive guide in the Xeno blog. Discover the latest trends, strategies, and tools to harness the power of data-driven insights for your retail business. Explore the key metrics, predictive analytics, customer segmentation techniques, and real-time reporting that can revolutionize your decision-making process. Stay ahead of the competition and unlock new growth opportunities with the ultimate resource on retail analytics for 2022.

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July 13, 2022

🍩How Mad Over Donuts kickstarted its CRM journey with Xeno🍩

Discover how MOD, a leading retailer, revolutionized their data collection process with Xeno. Explore the success story of how MOD leveraged advanced data collection techniques, streamlined workflows, and harness the power of customer insights. Learn how MOD achieved enhanced data accuracy, improved customer segmentation, and drove targeted marketing campaigns. Gain valuable insights into optimizing data collection strategies for retail success.

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April 6, 2022

Xeno’s EOSS Rockstars

End-of-Season Sale campaigns are always a great way to lure your customers. In a country like India where the season changes every 3 months, retailers always gear up for end-of-season-sale to increase their sales.

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March 31, 2022

Xeno’s Spring Rockstar

Top retailers are using Xeno’s Next-Gen CRM to build a deep customer understanding, create relevant campaigns across digital channels, and in the process maximizing their revenue from their loyal customers.

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February 22, 2023

Running personalised email campaigns got a major revamp! Xeno’s Next-Gen Email Builder

Discover Xeno's Next-Gen Email Builder and unlock the potential of your email marketing campaigns. Explore the advanced features, intuitive interface, and seamless workflows that make crafting engaging and impactful emails easier than ever. From drag-and-drop design to dynamic content personalization, Xeno's Next-Gen Email Builder empowers retailers to create visually stunning and highly targeted email campaigns.

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February 1, 2022

Xeno Christmas Rockstars: How brands maximized their revenue this Christmas with Xeno’s Next-Gen CRM🎄🤩

Discover how Xeno's Christmas Rockstars are revolutionizing the retail industry during the festive season. Explore the strategies, insights, and success stories of retailers who have leveraged Xeno's solution to create magical experiences, boost sales, and engage customers during Christmas. Learn how retailers implemented personalized marketing, optimized promotions, and delivered exceptional customer service and uncover the secrets behind successful Christmas campaigns

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December 30, 2022

How top brands maximized their sales this Diwali with Xeno’s Next-Gen CRM 🪔🪔

Discover how top brands achieved record-breaking sales during Diwali with Xeno's Next-Gen CRM. Explore the strategies, insights, and success stories of retailers who harnessed the power of advanced customer relationship management to drive engagement, personalize offers, and optimize marketing campaigns during the festive season. Learn how these brands effectively connected with their customers, increased conversions, and surpassed their sales targets.

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November 30, 2021

How Taco Bell kick started their CRM program with Xeno

Discover how Taco Bell kick-started their CRM program with Xeno and transformed their customer relationship management strategy. Dive into the story behind Taco Bell's CRM journey, from implementation to success, and learn how they leveraged Xeno's innovative solutions to enhance customer engagement, personalize experiences, and drive brand loyalty. Explore the strategies, challenges, and results that made Taco Bell a CRM rockstar.

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April 5, 2022

Xeno Summer Rockstars

Discover how Xeno's Summer Rockstars are revolutionizing the retail industry during the vibrant summer season. Explore the strategies, insights, and success stories of retailers who have harnessed Xeno's solutions to create captivating summer campaigns, drive sales, and engage customers. Learn how retailers optimized their marketing efforts, delivered personalized experiences, and implemented innovative strategies to stand out in the competitive summer market. Uncover the secrets behind successful summer campaigns and elevate your retail performance.

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August 3, 2022

Hey there! Retail Brands are using Whatsapp.

Discover how retail brands are leveraging the power of WhatsApp to enhance customer engagement and drive business growth. Explore the various ways in which WhatsApp can be used as a valuable communication and marketing channel for retailers. From personalized customer interactions to seamless order tracking, learn how WhatsApp can revolutionize the way you connect with your customers. Discover best practices, success stories, and practical tips to effectively utilize WhatsApp for your retail business. Stay ahead of the curve and harness the potential of this popular messaging platform.

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December 17, 2021

Stop your brand from aging!

Discover effective strategies to prevent your brand from aging and maintain its relevance in today's dynamic market. Explore innovative approaches to revitalizing your brand identity, connecting with new audiences, and adapting to changing consumer preferences. Learn from industry experts on how to leverage technology, embrace new marketing channels, and stay ahead of competitors. Don't let your brand become stagnant – read our blog to ensure your brand remains vibrant, engaging, and resonates with customers in the ever-evolving business landscape.

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May 19, 2022

Top Retail Marketing Leaders reveal their strategies to generate sales during COVID-19

Discover the proven strategies and valuable insights shared by top retail marketing leaders on how to generate sales and navigate the challenges posed by COVID-19. Learn from industry experts as they reveal their successful approaches to adapting marketing campaigns, leveraging digital channels, and engaging customers during uncertain times. Explore innovative ideas, data-driven tactics, and practical tips to drive sales, build customer loyalty, and thrive in the ever-changing retail landscape.

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December 15, 2021

Re-Opening Your Stores? Here Are Some Relevant Tips

Get relevant tips for successfully re-opening your retail stores after closures or restrictions. Explore practical strategies to ensure a smooth and safe reopening, including implementing health measures, optimizing store layouts, and utilizing digital tools for customer engagement. Discover how to rebuild customer trust, drive foot traffic, and enhance the overall shopping experience.

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April 1, 2022

Why you shouldn't stop running Facebook Ads, Especially Now

Discover why retailers shouldn't halt their Facebook ads, especially during uncertain times. Learn how Facebook ads can benefit retailers, maintain brand visibility, and engage their target audience effectively. Explore best practices for running successful Facebook ad campaigns amidst challenges, and gain valuable insights on measuring campaign success through key metrics.

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March 26, 2023

A Guide to WhatsApp Marketing

Unlock the power of WhatsApp marketing with Xeno's comprehensive guide. Learn how to effectively engage customers, boost sales, and build stronger relationships with personalized communication. Discover creative ideas, best practices, and strategies for success in WhatsApp marketing. Take your retail business to new heights with this essential resource.

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August 30, 2022

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