📲 Yours, Digitally!

Yours, Digitally! is a digital personalisation podcast dedicated to leadership & marketing teams of retail brands who are looking to shift from conventional marketing to digital personalized marketing like Amazon, Spotify & Netflix have already done.

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Scope of Loyalty & CRM across different industries |🎙️ Dilpreet Singh, Head - CRM & Loyaly, Oberoi Hotels

In this episode, Xeno's co-founder Pranav Ahuja is joined by Dilpreet Singh, Head- CRM & Loyalty, Oberio Hotels. Dilpreet talks about his learning across the different kinds of loyalty & the recipe for creating a successful loyalty program. Tune into the podcast to get a deeper insight into the world of loyalty, from the basics of why you need a loyalty program to scaling & running a successful one.

Understanding the consumer mindset for brand success and delight w/ Mohit Sadaani

In this episode, Xeno's co-founder, Pranav Ahuja is joined by Mohit Sadaani,  leading the team at Moms Co. as a Co-Founder. With extensive experience in understanding customer mindset and leveraging it to deliver better marketing, Mohit Sadaani drops fact and tactic bombs in this special podcast episode with xeno. Right from his days as Snapdeal's early employee to being a benevolent co-founder at Moms Co. there's a lot to learn in this episode. Visit - getxeno.in/podcast for more episodes

Ardavan Beigui (Cofounder, Tiny Clues): Using Personalisation To Achieve Your Brand’s Goal

Retail Reimagined is a series of podcasts that will feature CXOs from across the retail ecosystem & uncover the future of retail. The first episode features Shifali Singh, CMO - Retail & E-commerce at BIBA Apparels. She comes with two decades of experience in the retail industry and has worked with brands like Shoppers Stop, Marks & Spencer, Benetton Group, and now at Biba Apparels. The half-hour conversation flows around Customer led marketing, the History of personalisation, Reforms in the retail ecosystem, and the Future of Retail.

Prosenjit Roy (CEO, Absolute Barbeque): Restarting for Success in the COVID-19 World

Listen as Mr. Jitendranath Patri discusses how F&B brands can "RESTART FOR SUCCESS" in a COVID-19 world with Mr. Prosenjit Roy (CEO @ Absolute Barbeques) to try and resolve some VERY IMPORTANT doubts restaurant owners and marketers are facing today.

Anurag Katriar (President, NRAI): How Indian Restaurant brands can thrive through COVID

In this episode, our Co-founder, Ayushmaan Kapoor is joined by Mr Anurag Katriar who is the Executive Director & CEO of deGustibus Hospitality Pvt Ltd and currently serving as the President of the National Restaurants Association of India (NRAI), the foremost body of the F&B Industry in India that represents the interests of over half a million restaurants across the nation.

How retail brands can improve engagement and conversion on their Ecommerce site w/Ravi Trivedi

In this episode, Our Co-founder, Ayushmaan Kapoor is joined by Mr Ravi Trivedi who is a Founder and CEO of PushEngage, #1 Mobile and Web Push Notification platform.In this episode, Ravi will be sharing how a retail brand with an eCommerce site can leverage Push Notification and other tactics to engage the visitors and drive more conversion than ever before.

Impact of COVID-19 on Brands and consequent changes in Marketing Strategy w/Samir Modi

In this episode, Our Principal Consultant, Jitendranath Patri is joined by Mr Samir Modi. Mr Modi is a seasoned entrepreneur, successfully managing businesses across industry verticals which includes a world-class beauty label, COLORBAR that has its roots in India. He plays various roles - manufacturer, retailer, and importantly a customer-focused expert. In over the last 20+ years, he has picked up 21 felicitations and awards across multiple domains on the industry.In this episode, Mr Samir Modi will be sharing his insights and thought on the impact of COVID-19 on brands and consequent changes in their Marketing strategy to tackle it.

Customer Acquisition for Retail Brands in COVID world w/Ravneesh Dhaneshwar

In this episode, Our Co-founder, Ayushmaan Kapoor is joined by Mr Ravneesh Dhaneshwar. He has over 18 years of experience in the digital space and has got hands-on experience from the brand as well as the agency side. He has extensive experience in Fashion, Luxury marketing & Retail marketing and has worked with brands like Adlabs, Gucci, FCUK, CK, Webchutney, etc to name a few.

Evolution of CRM in marketing w/Ajay Kelkar

In this episode, Our Principal consultant, Jitendranath Patri is joined by Mr Ajay Kelkar.   He is someone who’s had a long career of close to 30 years - starting off at P&G in FMCG before moving to retail management with Shoppers Stop, then on to HDFC Bank where he led the marketing efforts as its CMO. At HDFC bank, he laid the foundations for the analytics strategy that propelled the bank’s growth. Post which the entrepreneurial bug took over and he set up Hansa Cequity along with the R K Swamy Hansa Group. Hansa Cequity is today India’s leading customer marketing agency - where Ajay as one of the co-founders was responsible for evangelising the adoption of customer analytics across diverse industries such as Automotive, Retail, Banking amongst others.

Unique approach to improve customer retention w/Mudita Pandey

In this episode, Xeno's co-founder, Pranav Ahuja is joined by Mudita Pandey who leads product at 1mg, “India’s leading online healthcare platform” where she runs the customer retention initiative. Mudita has experience of over 7 years building consumer products for online platforms at companies like Snapdeal and even running her hotel business.  In this episode, you will discover hoe subscription plans can help a brand boost customer retention. To learn more, visit - xeno.in/podcast

Rethinking your CRM strategy in the new world of COVID-19 with Nazif Tejani

In this episode, Xeno's co-founder, Ayushmaan Kapoor is joined by Mr. Nazif Tejani who has been leading the CRM & Customer Lifecycle Marketing space in Retail for over 10+ years and has led the CRM initiative for brands like House of Anita Dongre, Trent Hypermarket & Flipkart. He is currently heading CRM for Bestseller India across brands Vera Moda, Only, Jack & Jones and Selected under their portfolio

Redefining their marketing strategy for apparel brands in the new world of COVID-19 with Jitendranath Patri

In this episode, Xeno's co-founder, Ayushmaan Kapoor is joined by Jitendranath Patri who is a former CMO at Future Retail Group as they discuss How apparel brands need to redefine their marketing strategy in the new world of COVID-19The podcast aims to provide retail brand owners an over the cloud view of all the possibilities and opportunities ready to be leveraged in a post-COVID-19 world.

Introducing Yours, Digitally!

Hey, Welcome to the Yours, Digitally podcast. This podcast is dedicated to leadership & marketing teams of retail brands who are looking to shift from conventional marketing to digital personalized marketing like Amazon, Spotify & Netflix have already done. Every week we’ll bring you to an industry specialist who’ll share their experience and the impact they’ve seen from moving to digital personalized marketing. This is a quick intro and trailer of the show.

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