Retail Reimagined🎙️

Retail Reimagined will be a series of podcasts that will feature CXOs from across the retail ecosystem. These senior leaders are at the forefront of rejuvenating their businesses through customer-centricity, adopting relevant technology and transformation.

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EPISODE THREE: Unpacking Retail Loyalty Programs with Mr. Loyalty| 🎙️Ajay Row, Loyalty Caravan

The third episode features Ajay Row, Founder & Chairman of Loyalty Caravan. An entrepreneur and executive with 35 years of experience in data-driven & digital marketing, loyalty, analytics, and CRM across a variety of industries. He launched one of the first loyalty and data-driven marketing programs globally in the ‘80s. And since then implemented programs across 65+ countries. Built several companies and delivered numerous globally recognized case studies. The 20-minute conversation flows around the loyalty programs and the role of data in determining their success of it.

EPISODE TWO: Unlocking the Power of Data in F&B Industry | 🎙️Divya Aggarwal, Impresario Handmade Restaurants

The second episode features Divya Aggarwal, Chief Growth Office at Impresario Handmade Restaurants. She comes with varied experience in the different industries and has worked with brands like Nestle, Jubilant FoodWorks, Twitter and now at Impresario Handmade Restaurants. The half-hour conversation flows around Growth, Data and how restaurants can leverage data to their advantage.

EPISODE ONE: Retail Transformation To A Customer Led Market | 🎙️ Shifali Singh, Biba

Retail Reimagined is a series of podcasts that will feature CXOs from across the retail ecosystem & uncover the future of retail. The first episode features Shifali Singh, CMO - Retail & E-commerce at BIBA Apparels. She comes with two decades of experience in the retail industry and has worked with brands like Shoppers Stop, Marks & Spencer, Benetton Group, and now at Biba Apparels. The half-hour conversation flows around Customer led marketing, the History of personalisation, Reforms in the retail ecosystem, and the Future of Retail.

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