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The reason we turned to Xeno was to understand what our customers want and get a deeper insight into their shopping behavior. So that we can present them a platter of products and services that goes beyond their expectations to get them back to come back to our shops again and again.
Our vision is to have a very strong digital presence & increase our online share. Having a strong partner like Xeno, we are focused on achieving our ROI goals & revenue goal month on month with every campaign
We wanted to have a partner who understands our data equally well and churn this data to give us a growth strategy, and that's exactly what Xeno has done for us. They truly understand what we want as a company which makes it stand out from other partners,
Xeno has a great understanding of the customers and thus has a unique product offering which enabled us to generate real-time ROI. If I ran a promotion, I can instantly see on the dashboard the result I got and I can use that information in real-time because of the proactive team.
If you need a partner who understands your business and how the whole CRM thing from how the integration happens, how the personas are built & how the customer bucketing happens. Most importantly treats this entire journey as their own.
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If you need a partner who understands your business and how the whole CRM thing from how the integration happens, how the personas are built & how the customer bucketing happens. Most importantly treats this entire journey as their own.
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We started working with Xeno at a challenging time. But the results have been very promising. With Xeno, we are able to run many experiments and while we are in a learning phase, experiments have proved fruitful. The team at Xeno is solid, they work like your in-house partner and presents well thought plans.
With Xeno, we were retaining existing customers while also getting new ones and that's where the success and growth of the brand lies.
