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The Psychology of Customer Churn: Understanding the Triggers and Counteracting Strategies

Retail Personalisation: What it is and What it isn’t

Customer Retention - The Subtle Art of Giving a F*ck (About Your Customers)

5 things you are doing wrong with Customer Segmentation

6 Types of Customer Loyalty Programs and How to Choose the right one for your business

Customer Data Platform - CDP for Retail | How CDPs Drive Retail Success

CRM vs Loyalty: Are These Two Any Different?

Best Restaurant Loyalty Programs in 2022

What is a Customer Data Platform? And Why do you need one?

How to Choose the Right CRM for your Brand?

Hey there! Retail Brands are using Whatsapp.

Stop your brand from aging!

Re-Opening Your Stores? Here Are Some Relevant Tips

Why you shouldn't stop running Facebook Ads, Especially Now

Utilising Video-Shopping to Generate Sales During COVID-19

Tweaking Your Menu For Success During COVID-19

How apparel brands need to redefine their marketing strategy in the new world of COVID-19

Amid COVID-19, prepare your brand for the future in 5 ways

6 ways to re-strategise your brand's marketing strategy amidst COVID-19 crisis

My learnings from talking to 3 Indian brands on tackling COVID-19 crisis

How to design a loyalty program in 10 mins

Are your customers “really” coming back?

Maximize profits on Zomato & Foodpanda

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