Maximize your ROI from repeat customers with Xeno’s AI-Powered CRM

Join the likes Forever New, Bestseller, GAP, and Amante to maximize their ROI from repeat customers

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Top Fashion Brands are using Xeno to increase their repeat sales

Meet the expectations of today's customers

All customers are different, their fashion choices are different, their buying behavior is different. Do you know what that means? Your fashion brands need to make sure your customer experience is memorable, creates delight, and is personalized.

71%

of fashion shoppers feel frustrated when a shopping experience is impersonal.

66%

of consumers say encountering content that isn’t personalized would stop them from making a purchase.

91%

of fashion shoppers say they are more likely to shop with brands that provide offers and recommendations that are relevant to them

Build a deeper customer understanding

Understand what drives each customer to shop with Xeno’s CDP (customer data platform) by creating a 360* view of your customers across stores, e-commerce, loyalty & feedback systems.

Me n Moms cluster-based approach based on Customer Understanding

Get your offline customers online

Our technology aims at combining customers’ online as well as offline data to create a more holistic customer view. This makes it easier to reach out to customers and enhances engagement. The customer view hence enables us to run more relevant & personalized campaigns for each customer and maximize your ROI.

Lotto’s strategy to increase their online share & kick-start their personalization journey 

Bring back dormant customers

Brands often believe that a customer which once becomes dormant is highly unlikely to return. However, we at Xeno think otherwise. We target these dormant customers keeping in mind their purchase history and run campaigns according to their individual preferences.

Amante generated an ROI of 30X from its dormant customers during Diwali

Run more relevant festive, sale, product launch & cross-sell campaigns

Xeno’s AI audience selection allows you to identify some of your most promising customers who are most likely to shop from you according to your campaign objective.

Levis cross-sell campaign strategy resulting in 35% uplift

Deliver a great experience no matter the channel-offline or online

You can now have one place to manage your entire customer journey – and deliver a great experience no matter the channel - Instagram, Facebook, Whatsapp, eCommerce, SMS, Email, etc.

How Forever New India generated 85x ROI during COVID

See Xeno in action

Maximise revenue from your customer base