Join the likes Forever New, Bestseller, GAP, and Amante to maximize their ROI from repeat customers
All customers are different, their fashion choices are different, their buying behavior is different. Do you know what that means? Your fashion brands need to make sure your customer experience is memorable, creates delight, and is personalized.
of fashion shoppers feel frustrated when a shopping experience is impersonal.
of consumers say encountering content that isn’t personalized would stop them from making a purchase.
of fashion shoppers say they are more likely to shop with brands that provide offers and recommendations that are relevant to them
Understand what drives each customer to shop with Xeno’s CDP (customer data platform) by creating a 360* view of your customers across stores, e-commerce, loyalty & feedback systems.
Our technology aims at combining customers’ online as well as offline data to create a more holistic customer view. This makes it easier to reach out to customers and enhances engagement. The customer view hence enables us to run more relevant & personalized campaigns for each customer and maximize your ROI.
Brands often believe that a customer which once becomes dormant is highly unlikely to return. However, we at Xeno think otherwise. We target these dormant customers keeping in mind their purchase history and run campaigns according to their individual preferences.
Xeno’s AI audience selection allows you to identify some of your most promising customers who are most likely to shop from you according to your campaign objective.
You can now have one place to manage your entire customer journey – and deliver a great experience no matter the channel - Instagram, Facebook, Whatsapp, eCommerce, SMS, Email, etc.