Product & Tech
Min Read

Breaking: Xeno's Evolving

xeno crm, loyalty
Published On
November 16, 2023

Last week, we made a big announcement and, if you missed the memo, here's the lowdown: Xeno is not (just) a CRM anymore👀 What's changed now? Check out this week's edition to know more..

Hello Hello Hello,

How’s the post-festive feels treating you? Seriously, it's a struggle getting back to the grind after Diwali post all the fun & parties.

I get it, diving into a heavy, info-packed newsletter right now? Not on the cards.

So, here's the plan: I'll keep this super brief, just a few quick updates from Xeno.

😯Xeno is not (just) a CRM anymore

Last week, we made a big announcement and, if you missed the memo, here's the lowdown:

For the past 3 years, we’ve been the go-to CRM platform for a bunch of amazing retailers across India, the Middle East, and Southeast Asia—like Shoppers Stop, Bestseller, Taco Bell, and more.

But you know what? We realized they were facing some major headaches: dealing with multiple solutions, juggling different vendors, and struggling with inaccurate data all over the place, and so much more.

Therefore, we’ve expanded Xeno to become the All-in-one Customer Engagement Platform purpose-built for retailers with the introduction of next-gen offers.

Our product offering now expands to three of our core products:

1. Next-Gen CRM: Engage customers with personalized communications across multi-channels

2. Next-Gen Loyalty: Delight your most valuable customers with exclusive rewards & experiences

3. Next-Gen Offers: Acquire & retain customers with better offers tailored to their specific behaviors

With Xeno, retailers will now have a one-stop place to craft unforgettable customer experiences at every touchpoint. 🌟

Read full details here

Be one of the first to experience our All-in-One Customer Engagement Platform. Just hit reply, or Book a Demo

That’s all for today! Hope you liked today’s edition.

Until next time!

Marketing & Content Strategist

Anisha Arora is an experienced Marketing & Content Professional who often breaks down complex topics for readers here. She collaborates with various teams to seamlessly combine different viewpoints and knowledge about customer retention, CRM, loyalty, and marketing technology. When she's not working, you'll find Anisha sipping coffee and binge-watching her favorite TV shows.


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