Customer Relationship Management (CRM)

How a Fine Dine Restaurant Chain increased Repeat Sales BY 26% using Xeno’s AI-Powered CRM

Learn how India’s one of best Fine-Dine Restaurants leveraged Xeno to create an exceptional customer experience that generated 26% repeat sales.

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August 3, 2023

5 ways to increase your Customer Lifetime Value by 300%: Get your customers to shop more from you

Uncover the secrets to boost Customer Lifetime Value (CLV) through these 5 powerful & underutilized strategies that are guaranteed to work.

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July 31, 2023

Customer Data Platform for Dummies: A Comprehensive Guide to Understanding and Leveraging CDPs

Unleash the power of Customer Data Platforms (CDPs) in retail. Our comprehensive guide covers everything from understanding and managing customer data to choosing and implementing the right CDP. Explore real-life examples, best practices, and future trends for personalized marketing and customer experience optimization. Elevate your business with CDPs and deliver exceptional customer experiences.

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June 8, 2023

Customer Retention - The Subtle Art of Giving a F*ck (About Your Customers)

Discover the subtle art of giving a fuck about your customers to enhance customer retention. Learn key strategies and insights to build lasting relationships, drive long-term success, and keep your customers coming back for more. Dive into the world of customer retention and unlock the secrets of sustainable growth. Read now!

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June 6, 2023

6 Types of Customer Loyalty Programs and How to Choose the right one for your business

Unlock the secrets to building customer loyalty with our comprehensive guide to the different types of loyalty programs. Learn about the pros and cons of each program type and discover how to choose the right one for your retail business. Get started today and watch your customer engagement soar!

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May 16, 2023

Customer Data Platform - CDP for Retail | How CDPs Drive Retail Success

Discover how Customer Data Platforms (CDPs) revolutionize retail success on the Xeno blog. Explore the benefits of CDPs for retailers and learn how they drive customer engagement, personalization, and overall business growth. Unlock the power of data-driven strategies with Xeno's expert insights and innovative solutions.

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May 4, 2023

CRM vs Loyalty: Are These Two Any Different?

In the world of business, customer satisfaction and retention are essential for success. Two concepts that play a significant role in achieving this goal are CRM and Loyalty. But wait, what's the difference between customer relationship management (CRM) and loyalty? Aren't they just two sides of the same coin? Not exactly! While they share some similarities, these are distinct concepts. In this blog, we'll decode the difference between them, so you don't have to wonder which is which. Let's dive in!

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April 13, 2023

7 Ways To Reduce Your Customer Churn Rate

Discover expert tips and strategies to effectively reduce your customer churn rate. Learn seven proven methods to retain more customers, from improving customer service and personalizing experiences to implementing loyalty programs and proactive communication. Minimize customer churn, increase customer loyalty, and drive long-term business growth.

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November 30, 2022

How to Choose the Right CRM for your Brand?

A CRM system can provide a wealth of benefits to a brand. A CRM or Customer Relationship Management system is not just an additional expense for businesses these days, but a necessity. So, if you are looking for a CRM partner for your business, this blog will tell you exactly how you can do that.

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February 8, 2023

6 Strategies for Collecting Customer Data for Early Personalization

Unlock the power of early personalization with our comprehensive guide on collecting customer data. Discover six effective strategies to gather valuable customer insights, from leveraging website analytics and surveys to utilizing social media listening and CRM integration. Learn how to lay the foundation for personalized experiences, improve customer satisfaction, and drive business growth.

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March 8, 2023

How CRM can change your D2C Business forever | A guide by Xeno

Unleash the transformative power of CRM for your D2C (Direct-to-Consumer) business. Explore how CRM can revolutionize your business operations, streamline customer interactions, and drive growth. From personalized marketing campaigns to enhanced customer insights and seamless customer support, discover how CRM can shape the future of your D2C business.

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January 11, 2023

Improve Customer Loyalty Through Personalized Marketing Services

Discover the power of personalized marketing services in improving customer loyalty. Explore effective strategies and best practices to deliver personalized experiences that resonate with customers, foster long-term relationships, and drive customer loyalty. Learn how to leverage data-driven insights, segmentation techniques, and targeted messaging to create tailored marketing campaigns that engage customers at every touchpoint.

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August 17, 2022

Key Principles of Successful Retail Marketing

Unlock the secrets to successful retail marketing with the key principles outlined. Explore proven strategies and industry insights that can drive growth, engage customers, and increase sales in the competitive retail landscape. Discover how to leverage effective targeting, compelling messaging, customer-centric approaches, and innovative marketing techniques to stand out from the competition.

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June 2, 2022

How a CRM can Change your D2C Business Forever?

Discover the power of a CRM in transforming your D2C (Direct-to-Consumer) business. Learn how a CRM (Customer Relationship Management) system can revolutionize your brand by enabling personalized marketing, seamless customer interactions, data-driven insights, and enhanced customer loyalty. Explore the benefits of implementing a CRM and unlock the potential for sustainable growth and success in the competitive D2C landscape.

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October 12, 2022

What Your CRM Should be?

Discover the key characteristics and features that define what your CRM should be. Gain valuable insights into selecting and optimizing a CRM system that aligns with your business goals and customer-centric strategies. Explore best practices, industry trends, and expert advice to harness the full potential of your CRM. Learn how to enhance customer relationships, streamline operations, and drive business growth. Unlock the secrets to a powerful CRM solution and take your customer management to new heights.

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July 6, 2022

🍩How Mad Over Donuts kickstarted its CRM journey with Xeno🍩

Discover how MOD, a leading retailer, revolutionized their data collection process with Xeno. Explore the success story of how MOD leveraged advanced data collection techniques, streamlined workflows, and harness the power of customer insights. Learn how MOD achieved enhanced data accuracy, improved customer segmentation, and drove targeted marketing campaigns. Gain valuable insights into optimizing data collection strategies for retail success.

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April 6, 2022

Hey there! Retail Brands are using Whatsapp.

Discover how retail brands are leveraging the power of WhatsApp to enhance customer engagement and drive business growth. Explore the various ways in which WhatsApp can be used as a valuable communication and marketing channel for retailers. From personalized customer interactions to seamless order tracking, learn how WhatsApp can revolutionize the way you connect with your customers. Discover best practices, success stories, and practical tips to effectively utilize WhatsApp for your retail business. Stay ahead of the curve and harness the potential of this popular messaging platform.

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December 17, 2021

Re-Opening Your Stores? Here Are Some Relevant Tips

Get relevant tips for successfully re-opening your retail stores after closures or restrictions. Explore practical strategies to ensure a smooth and safe reopening, including implementing health measures, optimizing store layouts, and utilizing digital tools for customer engagement. Discover how to rebuild customer trust, drive foot traffic, and enhance the overall shopping experience.

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April 1, 2022

How to acquire customers for restaurants

Discover powerful strategies to acquire customers for restaurants with Xeno's expert guide. Learn effective SMS marketing campaigns, personalized messages, exclusive discounts, and more to drive customer engagement and boost sales. Elevate your restaurant's presence in the competitive market and build lasting customer relationships.

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March 15, 2023

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