Customer Engagement

5 ways to increase your Customer Lifetime Value by 300%: Get your customers to shop more from you

Uncover the secrets to boost Customer Lifetime Value (CLV) through these 5 powerful & underutilized strategies that are guaranteed to work.

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July 31, 2023

Customer Data Platform for Dummies: A Comprehensive Guide to Understanding and Leveraging CDPs

Unleash the power of Customer Data Platforms (CDPs) in retail. Our comprehensive guide covers everything from understanding and managing customer data to choosing and implementing the right CDP. Explore real-life examples, best practices, and future trends for personalized marketing and customer experience optimization. Elevate your business with CDPs and deliver exceptional customer experiences.

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June 8, 2023

Customer Retention - The Subtle Art of Giving a F*ck (About Your Customers)

Discover the subtle art of giving a fuck about your customers to enhance customer retention. Learn key strategies and insights to build lasting relationships, drive long-term success, and keep your customers coming back for more. Dive into the world of customer retention and unlock the secrets of sustainable growth. Read now!

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June 6, 2023

Xeno in Action: Xeno and Bestseller India's Success Story

Discover how Xeno's targeted approach helped Bestseller India to build relevance with their customers and increase 40% uplift through social media.

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April 25, 2023

5 Reasons Why Retailers Fail at Building Successful Loyalty Programs

In today's competitive retail landscape, a successful loyalty program can be the key to winning customers and increasing sales. However, many retailers struggle to create a program that truly resonates with their audience. In this blog, we'll explore 5 common reasons why retailers fail at building successful loyalty programs and you can build a successful one.

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March 15, 2023

5 Must-Know CRM Trends for Retail in 2023

Prepare your retail business for 2023 by knowing the top CRM trends that will shape the industry. Discover the top 5 must-know trends that will shape the future of retail customer management.

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January 25, 2023

How can Retailers generate value from their Customer Data

Unlock the untapped potential of customer data in the retail industry. Learn how retailers can leverage their customer data to drive value and achieve business growth on the Xeno blog. Discover proven strategies, innovative techniques, and real-world examples that empower retailers to maximize the value of their customer data. Explore actionable insights and unleash the power of data-driven decision-making.

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December 28, 2022

Best Restaurant Loyalty Programs in 2022

Loyalty programs can provide customers with coupons, reduced prices, exclusive products, and even free items. Choosing a loyalty program that offers the rewards you want is essential.

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December 1, 2022

How to Advertise on the Disney+ Hotstar Platform: A Guide to Hotstar Marketing

Hotstar marketing is emerging as an advertising platform because of its reliability and solid audience base. With its strategic time-outs, innings Breaks, and other areas, Hotstar allows advertisers to reach a large audience.

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November 10, 2022

Customer Segmentation for Retailers: Examples, Types, Benefits

Discover the power of customer segmentation for retailers on the Xeno blog. Explore real-world examples, different types of segmentation strategies, and the numerous benefits it brings to retail businesses. Learn how customer segmentation enhances marketing effectiveness, improves customer targeting, and drives higher engagement and conversions.

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November 2, 2022

5 Ways to Reactivate Dormant Customers

iscover effective strategies to reactivate dormant customers. Explore five proven ways to reignite engagement with dormant customers, from personalized re-engagement campaigns to exclusive offers and loyalty incentives. Learn how to leverage customer data and automation to win back valuable customers and boost your business.

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October 5, 2022

How to Choose the Right CRM for your Brand?

A CRM system can provide a wealth of benefits to a brand. A CRM or Customer Relationship Management system is not just an additional expense for businesses these days, but a necessity. So, if you are looking for a CRM partner for your business, this blog will tell you exactly how you can do that.

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February 8, 2023

6 Strategies for Collecting Customer Data for Early Personalization

Unlock the power of early personalization with our comprehensive guide on collecting customer data. Discover six effective strategies to gather valuable customer insights, from leveraging website analytics and surveys to utilizing social media listening and CRM integration. Learn how to lay the foundation for personalized experiences, improve customer satisfaction, and drive business growth.

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March 8, 2023

How CRM can change your D2C Business forever | A guide by Xeno

Unleash the transformative power of CRM for your D2C (Direct-to-Consumer) business. Explore how CRM can revolutionize your business operations, streamline customer interactions, and drive growth. From personalized marketing campaigns to enhanced customer insights and seamless customer support, discover how CRM can shape the future of your D2C business.

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January 11, 2023

Customer Journeys to improve Customer Retention & Loyalty

Discover the power of customer journeys in improving customer retention and loyalty. Explore effective strategies and best practices to create seamless and personalized customer journeys that drive engagement, satisfaction, and long-term loyalty. Learn how to map customer touchpoints, deliver targeted experiences, and optimize your marketing efforts to build strong customer relationships.

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January 9, 2023

A Short Guide on The Importance of Customer Retention for Retailers & D2C Brands

Discover the significance of customer retention for retailers and D2C (Direct-to-Consumer) brands. Explore the key reasons why focusing on customer retention is essential for long-term business success. Learn effective strategies and best practices to nurture customer loyalty, increase customer lifetime value, and create a sustainable competitive advantage. Read now and gain insights on how to prioritize customer retention to drive growth and profitability in the retail industry.

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July 8, 2022

Improve Customer Loyalty Through Personalized Marketing Services

Discover the power of personalized marketing services in improving customer loyalty. Explore effective strategies and best practices to deliver personalized experiences that resonate with customers, foster long-term relationships, and drive customer loyalty. Learn how to leverage data-driven insights, segmentation techniques, and targeted messaging to create tailored marketing campaigns that engage customers at every touchpoint.

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August 17, 2022

Key Principles of Successful Retail Marketing

Unlock the secrets to successful retail marketing with the key principles outlined. Explore proven strategies and industry insights that can drive growth, engage customers, and increase sales in the competitive retail landscape. Discover how to leverage effective targeting, compelling messaging, customer-centric approaches, and innovative marketing techniques to stand out from the competition.

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June 2, 2022

5 Key Features of the Top Loyalty Management Software

Explore the Xeno blog to learn about the 5 key features that make up the top loyalty management software. Discover how leading loyalty management solutions can help retailers drive customer engagement, increase retention, and boost sales. Dive into the features that enable seamless program management, personalized rewards, data-driven insights, omnichannel capabilities, and robust reporting.

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November 8, 2022

How a CRM can Change your D2C Business Forever?

Discover the power of a CRM in transforming your D2C (Direct-to-Consumer) business. Learn how a CRM (Customer Relationship Management) system can revolutionize your brand by enabling personalized marketing, seamless customer interactions, data-driven insights, and enhanced customer loyalty. Explore the benefits of implementing a CRM and unlock the potential for sustainable growth and success in the competitive D2C landscape.

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October 12, 2022

Customer Segmentation using RFM Analysis | Xeno

Discover the power of customer segmentation through RFM (Recency, Frequency, Monetary) analysis. Learn how RFM analysis can provide valuable insights into customer behavior, purchasing patterns, and engagement levels. Explore practical tips and strategies to leverage RFM analysis for personalized marketing, targeted campaigns, and improved customer retention. Enhance your retail strategy by unlocking the potential of customer segmentation with RFM analysis.

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July 13, 2022

The Ultimate Guide for Omnichannel Marketing for Retailers

Unlock the power of omnichannel marketing for retailers with the ultimate guide. Discover proven strategies, best practices, and expert insights to seamlessly integrate multiple channels and deliver cohesive customer experiences. Learn how to leverage the synergy between online and offline touchpoints, optimize customer journeys, and drive business growth.

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April 6, 2022

Xeno’s EOSS Rockstars

End-of-Season Sale campaigns are always a great way to lure your customers. In a country like India where the season changes every 3 months, retailers always gear up for end-of-season-sale to increase their sales.

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March 31, 2022

Xeno Christmas Rockstars: How brands maximized their revenue this Christmas with Xeno’s Next-Gen CRM🎄🤩

Discover how Xeno's Christmas Rockstars are revolutionizing the retail industry during the festive season. Explore the strategies, insights, and success stories of retailers who have leveraged Xeno's solution to create magical experiences, boost sales, and engage customers during Christmas. Learn how retailers implemented personalized marketing, optimized promotions, and delivered exceptional customer service and uncover the secrets behind successful Christmas campaigns

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December 30, 2022

Stop your brand from aging!

Discover effective strategies to prevent your brand from aging and maintain its relevance in today's dynamic market. Explore innovative approaches to revitalizing your brand identity, connecting with new audiences, and adapting to changing consumer preferences. Learn from industry experts on how to leverage technology, embrace new marketing channels, and stay ahead of competitors. Don't let your brand become stagnant – read our blog to ensure your brand remains vibrant, engaging, and resonates with customers in the ever-evolving business landscape.

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May 19, 2022

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