Xeno, an AI-powered CRM built for retailers functions on high volume of customer data & we've always ensured that our security practices represent the highest possible standards.
This achievement reiterates our long-standing commitment to maintaining and demonstrating the best quality and security practices for our customers & partners.
The 3 pillars that Xeno stands by include Confidentiality, Integrity & Availability:
Confidentiality translates to data that must be protected against access by unauthorized people, processes, or applications. This involves the utilization of technological controls like multifunctional authentication, security tokens, data encryption
Integrity means verifying the accuracy, reliability, and completeness of data. This includes using measures to ensure that data is free of errors and fraud, such as ensuring that only authorized users have access to confidential data.
Availability refers to the maintenance and monitoring of an Information Security System (ISMS). This includes eliminating any security issues, minimizing vulnerabilities, upgrading the software and hardware to the latest firmware, ensuring business continuity by adding redundancy and reducing data loss by adding backup and disaster recovery solutions.
Xeno is both ISO27001 & SOC 2 certified, which are internationally accredited standard that recognizes our commitment towards information security & compliance.
The certifications have enabled us to promote a strong safety culture and conform to global government standards regarding our implementation and approach to risk management.
Data security requires a commitment, which we at Xeno are happy to make, and strive to always follow the best practices for security.
We look forward to advancing our safety-first approach and building best-in-class products for retailers worldwide.