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🚀What's new at Xeno? | September 2022

🚀What's new at Xeno? | September 2022
Published On
October 1, 2022

Stay up to date with the latest news and updates from Xeno in September 2022. Discover what's new at Xeno on our blog, as we unveil exciting features, product enhancements, industry insights, and more.

Hello there,

The month of October, or I’d say the month of the Festival is here!

As we welcome the festivity vibes with our bright eyes & warm heart, it’s time to reflect back on our achievements & failures of the last month.

Here’s a monthly Xeno recap for you:

🪔Diwali Campaign Playbook for Retailers:

Ready with your Diwali Marketing Plans for this year, but still unsure of what more you can do or how to reap the best results?

We have all the answers for you!🤫  Presenting Xeno’s Diwali Campaign Guide Book for 2022.

Here’s what you can expect:

  • A look back at the 2021 Diwali
  • How customer trends have changed over Festivals
  • 5 Strategies to Focus on this Diwali
  • 5 Campaign Ideas that guarantee results

Download Xeno’s Exclusive Diwali Guide to ace your marketing campaigns this Festive Season.🪔

🎉New Customer Wins

Welcoming our new customers to the Xeno Clan. We hope you enjoy working with us as much as we do!

⚙️What’s new in our Product?

1. Data Segmentation in just 30 seconds through Data Warehouse: We improved the speed for complex segmentation of customer data up to a maximum of 30 seconds which otherwise used to take 2-10 minutes at a scale of 5-10 million transactions.

2. Reduced Journey Analytics Download Time: Users can now download the journey results fasters and with ease within just 5 minutes which once used to take a long.

🥳Xeno is now SOC 2 & ISO 27001 Certified

We are pleased to announce that Xeno is now SOC 2 Compliance & ISO 27001 Certified:

The 3 pillars that Xeno stands by include Confidentiality,  Integrity  & Availability:

Both these achievement reiterates our long-standing commitment to maintaining and demonstrating the best quality and security practices for our customers & partners.

🤝New Integrations & Features

Kensico Email Integration📩:

This integration would allow brands to leverage cloud-based, cutting-edge email marketing technology that scales, automates, and personalizes their email communication to connect with customers.


Brands executing SMS and WhatsApp campaigns can benefit from this partnership in order to run smoother, automated text campaigns both Nationally & Internationally.

📚Popular Reads

🤩How brands at Xeno performed Last Diwali

Explore how top retailers like Amante, and Taco Bell gained the most out of the festive season by building a deep customer understanding & creating relevant campaigns across digital channels with Xeno Next-gen CRM and received 30X return, Read Here:

😴5 Ways to Reactivate Dormant Customers

One common mistake that brands make is ‘Not trying to bring dormant customers back!’. Since the brands still have their data, they can use it to re-engage these customers with personalized communication!

We’ve listed down 5 effective ways to help you bring your dormant customers back, read here:

That’s all for today. See you there, next month!😎

I hope you enjoyed reading this edition. If there's anything I can do to ease your journey with Xeno, you can reach out to my team at, or personally to me at

Until next time,

Pranav Ahuja

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Founder & CEO

Pranav Ahuja is the founder & CEO of Xeno. Pranav & Ayushmaan started Xeno together in 2015 and together have a vision to make Xeno the #1 customer intelligence platforms for retailers all across.  When he's not busy revolutionizing retail marketing, Pranav enjoys playing poker and basketball.

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