Company Updates
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🚀 What’s new at Xeno | January 2023

🚀 What’s new at Xeno | January 2023
Published On
February 1, 2023

A quick sneak peek of what happened at Xeno in January 2023!

Hello Hello Hello,

2023 started on the best note possible for Team Xeno. We are now a team of 55+ Happyxens who just got back refreshed & pumped for the year after a super fun off-site in Rajasthan.

And as it’s time to welcome February, here’s what went down at Xeno last month:

👑Customer Story Of The Month

Learn how India’s one of the leading fine-dine restaurants with no data, no proper POS & targeting generated a 26% increase in repeat sales with Xeno’s next-gen CRM.

Get your hands on the step-by-step strategies: « Download the Case Study »

Discover the latest tips, tricks & proven strategies for Loyalty Programs as Ajay Row, the Loyalty guru himself uncovers the truths about retail loyalty and the role of data in determining its success.

Tun into Xeno’s Podcast and listen now: 𝐑𝐞𝐭𝐚𝐢𝐥 𝐑𝐞𝐢𝐦𝐚𝐠𝐢𝐧𝐞𝐝 🎙️

🎉New Customer Wins

Welcoming our new customers to the Xeno Clan. We hope you enjoy working with us as much as we do!

⚙️What’s new in our Product?

  1. Launched Global Multi-channel OTP for WhatsApp:
  2. WhatsApp has now expanded to serve our clients' international customers, previously limited to Indian phone numbers for SMS-based OTP delivery. This will enable customers to redeem points and rewards through Whatsapp.
  1. Implemented Pixel tracking for Facebook:
  2. Pixel Implementation allows clients to monitor website traffic, including customer drop-off points, landing, and other e-commerce website data from their Facebook campaigns.

📚Popular Reads

  1. 5 Must-Know CRM Trends for Retail 2023📈

WhatsApp Marketing, E-commerce, Customer Privacy & whatnot! Read these 5 most prestigious CRM trends that your brand most definitely cannot ignore in 2023 to stay ahead of the competition.

  1. Xeno’s Ultimate Marketing Calendar 2023 📅

The 5th edition of Xeno’s Ultimate Marketing Calendar is here, and only in a more refined way. Download now and access the unique actionable tips and tricks from the best retailers in the business: « The Ultimate Marketing Calendar 2023 »

That’s all for today.

See you there, next month!😎

I hope you enjoyed reading this edition. If there's anything I can do to ease your journey with Xeno, you can reach out to my team at, or personally to me at

Until next time

Pranav Ahuja

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Founder & CEO

Pranav Ahuja is the founder & CEO of Xeno. Pranav & Ayushmaan started Xeno together in 2015 and together have a vision to make Xeno the #1 customer intelligence platforms for retailers all across.  When he's not busy revolutionizing retail marketing, Pranav enjoys playing poker and basketball.

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