Unify customer data, generate insights, personalise marketing communications across SMS, Email, Whatsapp & Instagram to delight your loyal customers.
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We knew digital is the way ahead for CRM. Xeno being the leading player for digital CRM for retailers in India became the right fit for us to kickstart our digital CRM journey. Now we’re happy to say that our thought process has been validated with an 40% uplift on Digital over SMS campaigns during black friday sale.
We used to do carpet bombing but now with Xeno’s AI we personalise the communications basis customer clusters.We can now understand consumers better and personalise communications to them based on their lifestyle, interest and the products they like to buy which is extremely critical in today's time
If you need a partner who understands your business, if you need a partner who understands how the whole CRM thing comes about, from how the integration happens to how the personas are built & how the customer bucketing happens. Then Xeno’s for you.
Deliver personalized experiences & drive higher revenue
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