State of Retail CRM in Post COVID-19

Like many aspects of marketing in the digital era, CRM is an area of tremendous opportunity that is often talked about but rarely done well. Embracing this discipline involves overcoming challenges and complexities that have prevented many retailers from realizing their true vision.

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About the Report

Like many aspects of marketing in the digital era, CRM is an area of the tremendous opportunity that is often talked about but rarely done well. Embracing this discipline involves overcoming challenges and complexities that have prevented many retailers from realizing their true vision.We recently interviewed 100’s of CMOs & CIOs & have compiled all that information for you in our new guide.

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