No Bullsh*t CRM Platform for Retail

Want to make the most out of your customer base & grow repeat sales? We're here to help! 
Book a demo and witness how our robust CRM ecosystem can maximize repeat sales, enhance customer engagement, provide you with actionable insights, and so much more.

Trusted by 100+ Retail Brands
Users love Xeno on G2
Xeno is a leader in Content Distribution on G2
Xeno is a leader in Mid-Market India Marketing Analytics on G2

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260%
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digital sales
90%
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Conversions
68x
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ROI
37%
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Conversions
90%
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repeat sales
171x
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Repeat Sales
106x
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ROI
59%
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Conversion

Marketers & CxO’s like you ❤ Xeno

SHAZIA ZAFAR
Head Of Marketing, Chumbak Design
The results with Xeno have been very promising. We are able to run many experiments and while we are in a learning phase, experiments have proved fruitful. The team at Xeno is solid, they work like your in-house partner and presents well thought plans.
TUSHAR MEHTA
AVP Marketing, Taco Bell
If you need a partner who understands your business and how the whole CRM thing from how the integration happens, how the personas are built & how the customer bucketing happens. Most importantly treats this entire journey as their own.
DHARMENDER KHANNA
Previously, SSIPL Retail
Our vision is to have a very strong digital presence & increase our online share. Having a strong partner like Xeno, we are focused on achieving our ROI goals & revenue goal month on month with every campaign

You know your business, and we know your customers

Create memorable, personalized customer experiences leaving your customers coming back for more.

Convert one-time visitors into repeat customers

Transform one-time visitors into loyal, repeat customers through personalized experiences & targeted marketing campaigns encouraging them to visit again.

Boost customer visit frequency and average transaction value (ATV)

Increase customer visit frequency and average transaction value (ATV) by implementing a loyalty program that rewards frequent shoppers with exclusive offers and personalized recommendations based on their preferences and past purchases.

Convert offline customers to online shoppers

Target your offline buyers and drive their transition to online shopping by offering exclusive online discounts, streamlining the shopping experience, and highlighting the convenience of online shopping.

Reactivate dormant customers who haven't shopped in 3 or 6 months

Implement a powerful reactivation campaign to engage dormant customers who haven't shopped in 3 or 6 months, offering enticing incentives, and reconnecting through targeted communications to reignite their interest and drive them back to your business.

Execute targeted cross-sell & upsell campaigns

Unlock untapped revenue potential through targeted cross-sell and upsell campaigns that leverage customer data, recommend complementary products, and provide compelling offers to drive additional purchases and maximize revenue.

Run automated marketing journeys in real-time

Supercharge e-commerce conversions with targeted customer journeys such as welcome journeys, abandoned cart campaigns, etc.
Retain

Convert one-time visitors into repeat customers

Repeat Revenue

Boost customer visit frequency and average transaction value

Online Migration

Convert offline customers to online shoppers

Dormant Winback

Reactivate dormant customers who haven't shopped in 3 or 6 months

Upsell / Cross-sell

Execute targeted cross-sell & upsell campaigns

Automation

Run automated marketing journeys in real-time

Let's Talk

Bring all your customer data to one place

Consolidate all customer information into one easy-to-use system for a complete view of your audience for a deeper customer understanding.

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Run Personalised Marketing Campaigns at scale

Drive customer engagement and conversions with hyper-personalized campaigns across popular channels like Facebook, Instagram, WhatsApp, and email.

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Boost e-commerce conversions with Automated marketing journeys

Supercharge e-commerce conversions with targeted customer journeys such as welcome journeys, abandoned cart campaigns, etc.

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A Loyalty Program that your customers love

Delight your customers with an exceptional loyalty program that offers exclusive experiences and benefits, going beyond their expectations to make them feel truly special.

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Make decisions across the organization driven by customer intelligence

Get the Insights you need to drive real change with the right report at the right time to make informed decisions that drive growth.

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Powerful solutions for your business needs

amante personalised marketing

Powerful solutions for your business needs.

All customers are different, their fashion choices are different, their buying behavior is different. Do you know what that means? Your fashion brands need to make sure your customer experience is memorable, creates delight, and is personalized.

106x
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ROI
37%
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Conversions
85x
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ROI
beauty personalised marketing ideas

Powerful solutions for your business needs

The beauty and wellness industry is inherently personal because no two faces are same, and you can no longer cater to the mass market with the same kind of communication.

90%
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Repeat Sales
59%
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Conversions
90%
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Conversions
restaurants personalised marketing ideas

Powerful solutions for your business needs

Food is all about choices, tastes, and habits. And now there’s one more addition to this list: Personalisation. In the era of digital transformation, your customers expect communication that is personalised and tailored to their needs and preferences.

171x
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ROI
69%
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Repeat Orders
21%
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Conversions

Building Trust with the most Stringent Data Security Measures in Place

Make decisions across the organization driven by customer intelligence

Let's Talk